Home Coaching Handbook PHI - Personal Health Information (Sensitive Information and Compliance)

PHI - Personal Health Information (Sensitive Information and Compliance)

Last updated on Oct 10, 2023

What is PHI?

PHI is health information in any form, including physical records, electronic records, or spoken information. Therefore, PHI includes health records, health histories, lab test results, and medical bills. Essentially, all health information is considered PHI when it includes individual HIPAA identifiers.

In order to be HIPPA compliant, Able uses a subscriber ID (Client ID) whenever we reference a subscriber within the company. This could be for Customer Support/tech help, or when discussing the subscriber with another coach.

Able to automatically assign subscribers with a Client ID. Please only use this identifier when communicating within Able around a subscriber. To illustrate where to find this in your Able for Coaches app, we have provided you with a short video below where you can find the ID in two places: